I think negative comments or raising problems one is having is fine and important. Expecting nothing but pleasantness and neutrality in conversation/discussions is like expecting no bad news in the newspapers. I used to tell my kids, though, "If you're angry or upset we want you talk about it, and tell us; but people can be angry or upset and still act respectful toward others and be civil." There's a big difference between being unhappy with something that goes on (for example, on an Internet site) and implying that the people running the “show” (as well as any people not particularly running things) are "stupid" or "evil".
I don't even mind if someone (lots of people) have one, long-running, problem/issue and keep coming on and letting others know what's going on (or voice their own challenges with it). Again - important and constructive, in terms of the community's being informed about what's going on and any challenges.
There's a point, though, where things can turn from being legitimate, honest, sharing of stuff that's going on (including challenges and problems) into being unproductive, useless, boring, and "life-sucking" to others (who may or may not already be dealing with their own kind of dissatisfaction/concern and who really don't need anyone else working against their efforts to deal with his own version of the same issue(s) or deal with his own, different, set of challenges. There's also a difference between people who come on a site and imply (or say) that they essentially hate the site and/or have no use for it whatsoever - and yet who keep showing up on it anyway.
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